Testimonials for Dry Guys Basement Systems

The young men who came to my house were polite, professional and very pleasant. They explained everything they were going to do to fix my problem, and explained everything they did when they finished. I was very at ease with them in my home. I will definitely recommend this company to anyone I know! Thank you.

We found Jerry to be a great guy. Very knowledgeable and answered our questions for us.

Thank you for your work because pictures like that are part of the reason we picked you guys.

What helped you choose this company? "Your website was user-friendly and had some tutorials... I know I needed to call you and have somebody come out." "Ellie Smith, the production manager, we really got along well. She led me through and let me know what was going to happen. 'Jason and the crew will be up at this date on this specific time' and don't you know an hour before Jason said 'I'm on the way'."    

Everything went well, as usual. The technician arrived on time and was very courteous. We appreciate your service!

Bryan Did a wonderful job!

Everyone I've dealt with there has been terrific! Very professional and pleasant, especially most recently Ian Rock. He's a real testament to your company's service standards, reputation and standing behind your work.

I was just dealing with a leak in my ceiling, floor and basement all at once late on a Friday night in the middle of a heavy rainstorm. I called the emergency number and spoke with Dan. Dan was extremely knowledgeable and very helpful over the phone as he walked me through each possibility that could be causing my problems. Although the problems could not be fixed at that very moment, Dan gave me several questions and tips to use before the basement estimate, and ask the roofer that was scheduled to come out the following day. Once I find out what is NOT causing the problem with the roofer, I will be calling this company to come find the problem and fix it once and for all!!!!

Great job. Great work.

Knowledgeable, professional and polite. Great warranty!

I had a great experience with the office staff. The installation was neat and professional and the crew did a nice job. The inspector was very knowledgeable, and overall I was satisfied with this job.

I just wanted to be more personal than a survey. I spoke to Deva from your office, what a great personality. Very helpful from an office point of view. Ray Rinnier is a great guy and really knew his trade. He was on time, did not hesitate to take his shoes off. The man climbed around that crawl space like an oversized gymnast. He explained every test in a way for me to understand. You can tell the guy loved his job. I will recommend Ray and your company to everyone. Thanks so much!Joe and Michelle

DryGuys exceeded my highest expectations in addressing basement water issues. Anthoni and Bill installed the Waterguard system with a new sump, pump and battery backup in a timely, professional manner. Highest compliments to Dominic for designing my system and Anthony and Bill for installing it. DryGuys gave me my basement back. Thanks guys for a job well done! You clearly are the best!

Very helpful, professional customer service displayed from the technician and his helper. Installation went perfect and came out very clean!

One guy from the team came out to assess the issue. He determined that the concrete needed to be removed to place a larger tube and would take 2-3 hrs and he was prepared to complete the job that day. Unfortunately, I had an appointment and could not accommodate 2-3 hrs. He was timely, pleasant and appropriate. Thank you.