Testimonials for Dry Guys Basement Systems

I must say right from the first meeting with my Systems Designer Joe until yesterday when I saw Eric's crew vacuum the steps they used to get to our basement in the church I am extremely impressed. At my age I have dealt with a lot of service companies but none with the quality your company offers. All too often after the sale is made and the homeowner is left to deal with the crew that does the grunt work that is about what you get, a crew that does the grunt work with no ability to deal with the customer. NOT SO with Eric's crew They were polite, eager to please and neat. They explained everything and did everything I asked. They even picked up some branches I had trimmed and took them away without being asked. These guys are number 1.                                                    Paul Gramm  Trustee chair  Malaga United Methodist Church

Kim, Thank you so much for all your help.  You were very friendly, very responsive, and very can-do.  This company is lucky to have you!  You were a real pleasure to deal with and speak with.   Best --   Joan

John, Gene, Joe, and the rest of this crew were a genuine pleasure to deal with. You were prompt, reliable, and flexible; you kept me informed; you explained things clearly and the work looks exactly the way you promised and exactly the way I wanted it to. Please be assured that I will absolutely recommend this company to anyone who needs basement work!!   If you would like a formal letter describing my satisfaction with your service, please let me know. I'm already planning to write one about Joe Strohlein, who took on the gargantuan task of emptying out and stripping down the basement for me.   Janet Summers

The office staff was very helpful, and the representative was very knowledgeable about the product. The installation crew was timely and courteous and the cleanup was excellent. The crew worked very hard and did an outstanding job.

I'm in good hands. Very confident that Elliot knows what he's doing, and it's a super big job. He's totally taken out all of the stress of doing a major repair. I've never seen such great customer service skills. Thanks!

Dan, Ed and Anthony did the installation of Waterguard and Sump Pump at my residence. These guys were GREAT. They are extremely hard working guys. They also explained everything and answered all my questions. Showed concern for my property by keeping it clean during the installation and disposing of all trash before they left. They are truly a team that works well together. Very friendly and pleasant. The backbone of the company.

Jerry was very personable. He explained things well. Our system is okay and we've had it for 1 year. So far so good. Thank you for a great job!

The crew did a great job of cleaning up. They brought quite a bit of dirt out of our crawl space, and even asked us where to put it! They were very professional, and were fairly quiet. You may use us for a reference at any time.

Experience with the office staff was excellent. The crew was competent and mannerly, and the presentation was very good! we will be recommending you.

Professional!

The men were great they worked hard.

Everything went great. The technician did a great job checking everything out.

Fantastic!

Good communication and very hardworking. Dan was great.  Helpful and knowledgeable.

The service with Ian went great. He was obviously knowledgeable and very patient with both me and my wife to explain what he proposed to do and why it was likely to be the most effective option. He came prepared and performed the service without significant impact to our routine and cleaned up afterward. Between he and Patrick for this instance, they are just another example of why I always throw your name out to people with foundation concerns.