Bryan was very understanding and patient and made sure I had a clearer understanding of the process and worked proactively to make sure we had the right service for the problem. He listed all my concerns regarding the repair and put extra effort into making me feel good about the experience. He put in a very long day and retained his excellent demeanor. He was also fantastic about sealing the area in the basement to avoid dust getting everywhere. He left the work area cleaner than he found it! In sum, working with him helped me feel good about this company.
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